Help / FAQ

Advanced Support

If you can't find any answer about your problem/question here, you can create a ticket here :

Open a Ticket

You can also contact us directly at :

Requirements for server to be submitted / to appear online

- Hytale has not been released for the moment.
- You can already register your future server if you have already a community with a working website.
- In the address field you need to enter a valid and working website address (without the http:// part)

Scoring system

Your score is based on the following values:

  • Server uptime
  • Votes
  • Achievements bonus


Votes are reset every month. Votes are limited to one per server per IP address (Internet Protocol) per day.


Your server is checked every 5 minutes and we keep track of your server status for 20 days. Your server uptime is based on the tracked values.

Is "" affiliated with Hytale? is not affiliated with Hytale. If you have a problem with the game, please ask for support on the official website of Hytale: